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Month: November 2009

A Call to the Call Centre: Prepaid Card

A Call to the Call Centre: Prepaid Card

A friend recently lost her pre-paid card. And I had to make the call to the provider due to administrative reasons. Call Operator: Hi. Welcome to _____. This is Pamela speaking. How can I help you? Me: Hi. I am Robert. I would like to report a lost prepaid number. Pamela: OK. May I have the number? Me: 8XXXXXXX. Pamela: OK. Robert, I need your full name and your IC number, please? Me: Robert Sim. S88XXXXXJ. Pamela: So do you…

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City Square Mall Shuttle Service Experience

City Square Mall Shuttle Service Experience

Update (24 June 2014): Didn’t know that City Square Mall has a media company now to manage its online¬†presence. But any, I was recently contact by them over the availability of the shuttle service. City Square Mall no longer has any shuttle services being offered to mall goers. The public is advised to make their own arrangements to travel to the Mall now, which should be relatively easy as it is connected to Farrer Park MRT station. The name “City…

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