A Call to the Call Centre: Prepaid Card
A friend recently lost her pre-paid card. And I had to make the call to the provider due to administrative reasons. Call Operator: Hi. Welcome to _____. This is Pamela speaking. How can I help you? Me: Hi. I am Robert. I would like to report a lost prepaid number. Pamela: OK. May I have the number? Me: 8XXXXXXX. Pamela: OK. Robert, I need your full name and your IC number, please? Me: Robert Sim. S88XXXXXJ. Pamela: So do you…